Frequently Asked Questions

Browse our most commonly asked questions, or use the search below to find what you're looking for.

81 questions answered

Q

Some questions:

Jane 15 Feb 2016
1 answer

Does this come ready assembled ?

How many cushions ?
Does it have to be covered throughout the winter weather ?
Thanks

A

Hello Jane,
 
Everything is ready out of the box, no assembly required. The set comes with 2 cushions, one with each chair.
And no it does not need to be covered over winter, it's premium quality rattan, and so will not rust, or fade due no matter what the weather does to it!

Gardencentreshopping 15 Feb 2016
Q

Chair levers?

Martin 15 Feb 2016 Burbage Rocking & Reclining Rattan Bistro Set in Stone Grey
1 answer

With the chairs having controls ie levers, are they ok to be left out in rain etc without any covers?

A

Hello Martin,
The chairs do have levers, but they are perfectly fine to leave outside uncovered.
If you have any other questions, please feel free to ask, or call our dedicated phone line on 01455 274748.

Gardencentreshopping 15 Feb 2016
Q

Does the canopy tilt? And is the canopy included in the price?

Toni 06 Feb 2016
1 answer
A

Hello Toni,
Yes the canopy does tilt, and is included within the price.
If you have any further questions, please feel free to give us a call on 01455 274748 and we will be happy to help.

Gardencentreshopping 15 Feb 2016
Q

Can benches be engraved?

Colin Stopher 16 Dec 2015
1 answer

I'm considering one of these as a memorial bench. Is it possible to engrave a dedication. I'm thinking of letters around 500-600mm in height engraved to a depth of around 5mm

A

Hello Colin,

We had been advised that the benches would not be suitable for engraving.

However a plaque drilled into the bench would be perfectly fine.

If you have any further questions please don't hesitate to contact us.

Kind regards

Sales team
Gardencentreshopping
[email protected]

Gardencentreshopping 18 Jan 2016
Q

What is the total length?

Sarah Prentice 07 Dec 2015
1 answer

Length Is stated as 1.22. Is that the seat size or does it include the arms. Is 1.22m the total length

A

1.22m is the total length of the bench including the arms - the seat length is 1.1m. 

GCS 11 Dec 2015
Q

Can you buy extra chairs with this set?

Sarah 04 Dec 2015
1 answer
A

Yes, you can buy additional chairs for this set. In this case additional chairs would be priced at £100 per chair. However, we do have the 6 seater Cozy Bay Hamptons dining set for just £899, which includes a bigger table. 

GCS 04 Dec 2015
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