Frequently Asked Questions
Browse our most commonly asked questions, or use the search below to find what you're looking for.
81 questions answered
Is their a weight limit to these chairs please?
The weight limit of the Holly Hanging Chairs is 200kg.
Are the cushions included?
The cushions are all included with this set.
Does the chair come with the cushion?
The cushions seen in the product photo come included with this product.
Is the glass on the table top removable?
Hi Rjb,
Yes you can easily remove the glass top for storage or any other reason.
What are its dimensions? It doesn’t say under specifications.
Hi Ruth,
Here are the dimensions for our 3 Seater Winawood bench.
W156 x D60 x H93.5cm
Best Regards,
The Garden Centre Shopping Customer Service Team
Can I attach a plaque by screwing 4 nails into the bench
Hi
Yes you can screw into the bench to attach a plaque you will have to drill a pilot hole first before putting the screw in, you can also super glue as well.
We bought a winawood bench this year & we a re very happy with the product / material of construction. Can you let us know what products you will be selling in the new year as we want to purchase various pieces of garden furniture. Regards Paul
Hi Paul
We will be putting a piece up on the website of what we will be having next year very soon.
We are glad you are happy with your purchase.
What are the dimensions please
Hi
The size is
- Size: 76 x 170 x 98.3cm
Duck egg blue love seats
I would like to purchase a duck egg blue loveseat and see that they are out of stock, can you advise if there will be any more produced for sale and if so when ? Many thanks Sue McKie
Hi
We will be getting Winawood back in next year now.
All the best
Garden Centre Shopping
Do you have SofaS with same set
Looking for sofa in same line as Belford.
Hi
Unfortunatley we don't have any sofas available for this range.
I want a rocking, reclining set plus 1 extra chair
Hi, Would you be able to sell me the cappuccino set plus 1 etc chair? These are the best chairs I have seen Thanks Sharon
Hi
Here is a link to the rocking recliners singulary Rocking(Available in all Colours): https://www.gardencentreshopping.co.uk/reclining-garden-furniture/rocking-reclining-arm-chair-grey
Non Rocking ( available in all colours): https://www.gardencentreshopping.co.uk/reclining-garden-furniture/reclining-rattan-chair-built-in-footrest-cappuccino-brown
Is it possible just to buy one of thee chairs and if so how much
Hi
Here is a link to a page on our website to buy individual chairs https://www.gardencentreshopping.co.uk/reclining-garden-furniture/rocking-reclining-arm-chair-grey?search=rocking&description=true
Are the reclining rattan chairs hard to assemble
We are elderly
They are very easy to assemble.
Do you supply weatherproof covers for these chairs.
Yes we do here is the link to the product: https://www.gardencentreshopping.co.uk/reclining-garden-furniture/reclining-rocker-cover-rattan?search=cover&description=true&page=2
Where are the covers on your website?
Same as Colin's question and want to purchase covers but cannot find them on the website? Please direct me, many thanks. (We purchased these in April and LOVE them).
Here is the link to the covers: https://www.gardencentreshopping.co.uk/reclining-garden-furniture/reclining-rocker-cover-rattan?search=cover&description=true&page=2
How heavy is the chair to carry outside?
Hi James
The chair weighs 22kg in the box.
They can easily be moved around with the arms of the chair.
hi how much weight do these chairs take
Hi Amanda
The rocking recliner chairs weigh 22kg when in its box.
They are easy to move and can be lifted by the arms.
Does this set come in grey rattan
Yes we do 2 shades of grey both of which can be found on our website:
https://www.gardencentreshopping.co.uk/rattan-garden-furniture/rattan-bistro-sets/silver-grey-rocking-reclining-rattan-bistro-set
Is the furniture pre assembled.
do we have to put any of the items together that require tools.
The chairs come already assembled the table does not unfortunately.
Are the legs solid or hollow?
The Legs are solid made out of polysterene composite resin
What is the maximum weight to be placed on the chairs?
The weight limit on the tulip chairs is 130kg-140kg
Is there a guarantee on the garden furniture?
I need to know if there is a guarantee against the material deterioration if left outside without a cover as you say that it doesn’t require a cover?
There is a 2 year Guarantee on furniture
Do you have the recline only version? Would rather not have the rocking ones.
Yes we have a non rocking version https://www.gardencentreshopping.co.uk/rattan-garden-furniture/rattan-bistro-sets/reclining-rattan-bistro-set-built-in-footrests-cappuccino-brown
Specifications of Reclining Rattan Leo Chair
Is there a weight restriction on the rattan recliners called Bellevue
The weight restriction is 120kg